Insights

Understanding customer psychology when tipping in hospitality

Tipping represents a complex intersection of social norms, personal motivations, and economic behaviour. This article

The potential risks of not using a tronc scheme

Is your tip management strategy a ticking time bomb? Tips are the lifeblood that keeps

The key benefits of implementing a modernised tronc scheme

Picture this: A bustling restaurant, satisfied customers leaving generous tips, and a team of hardworking

What are the main benefits of using a Tronc scheme?

Tronc schemes have emerged as a popular solution, offering a range of benefits for both

How do Tronc arrangement work under the new legislation?

The hospitality industry in the UK is adapting to fresh regulations governing the handling of

6 Effective retention strategies for hospitality businesses

Keeping skilled staff is essential for long-term success. High employee turnover can be detrimental to

Has gratuity culture reached a tipping point?

Tipping has long been a cornerstone of the service industry, but in recent years, a

Transparent Tipping: Empowering Your Employees with Real-Time Earnings

In the service industry, tipping has long been a contentious issue. From unclear policies to

Engagement and fairness: improving retention in hospitality

When we talk about labour management, our minds tend to run straight to the cost

A Guide to Navigating Tipping Laws as a Consumer

Tipping etiquette can often be a labyrinth of uncertainty, especially in the United Kingdom where

Questions and Misconceptions About Digital Tipping

As the world embraces the convenience and efficiency of digital solutions, the concept of digital

The Hidden Costs of Tipping Out in Cash

While cash tips may seem straightforward, there are hidden costs and challenges associated with traditional

Understanding The Latest Legislation And Code Of Practice

As of late, there has been a growing awareness and concern regarding the distribution of

How Contactless Payments Are Transforming Gratuity

In an era of digital transformation, it comes as no surprise that even the age-old

Transparency Through Tipping

https://www.youtube.com/watch?v=q79Q5Yyo6zw Tech on Toast Podcast: Transparency Through Tipping with Mason Potter, Co-Founder at Grateful Watch

Codi’s Case Study

Streamlining Tip Distribution with Grateful's UNITE Platform for Codi's Kitchen Codi's Kitchen, a vibrant and

Ready to make a positive change for your business, team and customers?

Find out how we can help you to feel good and be great.