Industries

Industries we are proud to support.

Hospitality businesses are being asked to do more with less. If your tronc still runs on spreadsheets, manual calculations, and blind trust, you’re not just inefficient — you’re exposed.

Industries

Service Sectors

Hotels

Reward your team fairly at every touchpoint, from room service to concierge.

Restaurants

Align front and back of house with transparent tip allocation your team can trust.

Cafes

Transform transactions into recognition for the team behind each cup.

Nightclubs

Manage tips for bar staff, hosts, and floor teams with speed and flexibility.

Pubs

Simple, compliant tipping for busy bar environments where every round and every shift counts.

Competitive Socialising

Reward your team for the experiences they create.

Tourism

Transparent tipping for guides, drivers, and team members.

Salons

Simple tip management for every stylist, therapist, and treatment room.

Individuals

Get tipped fairly and directly, wherever you work.

Spread the word

Grateful clients and what they say.

When tip distribution is transparent, accurate and automated, everything runs more smoothly. Here’s what our clients say about the difference we’ve made.

“Working with Grateful has been a gamechanger. The platform also seamlessly integrates with our epos, rota and payroll platforms which has really streamlined the whole process.”

COO @ Gusto Restaurants
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“For the first time during payroll, I was able to get other elements of my role done. I wasn’t just having to do payroll — I could actually do my job. It’s honestly been incredible.”

Annie, Global People & UK Payroll Administrator, F1 Arcade
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“Grateful represent an independent and transparent body that has the team’s interests at heart. There’s no ulterior motive. Because they’re not part of the company, there’s a default trust element — these are experts who know what they should be doing.”

HR Director, Jumeirah Hotels UK
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Our Insights

Real stories.
Real hospitality.