Direct Tipping
Direct cashless tipping. Instant, fair, zero admin.
Hospitality businesses are being asked to do more with less. If your tronc still runs on spreadsheets, manual calculations, and blind trust, you’re not just inefficient, you’re exposed.
“The integration between Polaris and Grateful is a great example of tech making life easier. It’s really helped to streamline the payroll process each period, meaning that it’s hands-off from my perspective. Highly recommend.”
Beefy Boys
Operations Manager @ Beefy Boys
“Working with Grateful has been a gamechanger. The platform also seamlessly integrates with our epos, rota and payroll platforms which has really streamlined the whole process.”
Gusto
COO @ Gusto Restaurants
“The excellent system, which works really well, and the helpful, friendly staff who provide great support.”
East Coast Concepts
Finance Director @ East Coast Concepts
The heart
Why choose Grateful.
Grateful by name, grateful by nature. These are the principles that shape how we build, support and show up. Whether it’s for operators, for frontline teams and for the industry we love being part of.
Breaking Boundaries
We push the industry forward with tech that solves real-world problems.
Human First
Behind every process, there is a person
whose livelihood depends on getting this right.
Trusted Expertise
Tronc is complex, compliance is critical and hospitality businesses need a partner they can rely on.
High-Service Partnership
We are fully invested in our clients’ success.
Fresh & Adaptable
Hospitality moves fast. So do we.
Comparison
Ready to Upgrade
Your Tipping?
- Win-win pricing
- Built for the enterprise
- Dedicated customer success team
- Bulletproof reporting & compliance
- Up and running in under 30 days
- Extensible platform
- No app required
Other Tipping Suppliers
- High service fees
- Designed for one-off programs
- Limited support
- Risky practices
- Cumbersome onboarding
- Limited flexibility
- Guest or employee app required
Need more?
FAQs
Direct tipping should be simple. Here’s everything you need to know about how Grateful handles it, from first tap to final payout.
Grtfl only passes charges on from the card provider and adds a bit on top to help facilitate and develop the platform. This doesn’t mean the business incurs a charge; the processing cost is (by default) put onto the customer. So whether your salon or restaurant is getting one tip per day or 100 per day, there will be no cost incurred.
Your unique business QR codes can be printed on receipts or customized collateral. Once you have an account with us, you’ll receive your own QR code and link, which you can use however you like. If you have any unique ideas on how you’d like to use them, please get in touch, and one of our team members will assist you with any integrations and processes. Alternatively, we can create customized stands, stickers, or receipt wallets for your venue. Stay tuned for more exciting things coming soon!
If you are still receiving cash tips, you can continue to do so. However, Grateful provides a cashless option that ensures you receive 100% of the tip and instant access to your funds without waiting until payday.
Tipping Insights
