Modernising tipping for a happier business
Save time and money, incentivise your team, and show appreciation with our future forward tipping solution
Great service deserves Grateful
Tipping has become a challenge in a cashless era, affecting owners, staff, and customers. Grateful is here to change that. Our solution boosts tips, enhances staff retention, and elevates service standards, ensuring happier customers while saving you time and money.
Say goodbye to the hassle of managing cash/credit tips or Tronc systems. With our automated and transparent solution, administrative tasks are eliminated, and staff receive their tips on the same day, incentivizing them to provide exceptional service. As a result, it fosters customer loyalty, celebrates outstanding service and rediscovers the human connection.
Tip. Compliment. Rate. Feel good. Be great.
Who is it for?
Operators
- Say goodbye to tipping admin headaches
- No NI contributions for service charge and tips
- Streamlined automated tip distribution
- Retain great talent by rewarding your team day by day
Teams
- Instant access to their service charge or tips
- Real-time earnings tracking, shift by shift
- 100% transparency for a happier team
- Integrated tip, rating and feedback solutions
Individuals
- Ideal for buskers, therapists, trainers, and individuals
- Cashless tips anywhere, anytime
- Instant tip with Google and Apple Pay
- No awkwardness for customers with no cash
Interested in a hassle-free way of increasing your earnings through cashless tipping?
Customers
- Tip confidently, 100% goes to team or individual
- Simplify and speed up the tipping process
- Rediscover generosity and give direct feedback
- Take away the pressure and awkwardness of tipping
Industries
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Restaurants
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Clubs, Bars & Pubs
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Charities
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Hair & Beauty Salons
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Street Performers
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& more
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Street Performers
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Restaurant Chains
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Independent Restaurants
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Hotels
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Charities
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Clubs
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Buskers
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Bars & Pubs
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Hair & Beauty Salons
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Festival Stands & Food Trucks
Latest Insights
Maddie Maple – Salon Manager @ Cutting Room Creative (CRC)
CRC Loves Grateful as it does exactly what is promised… It saves the business on admin, costs, and enables the team to earn more a fast-becoming cashless society. Giving our team members instant access to their tips has been a real benefit as well as the feedback function. Overall, a wonderful way to thank our team with little effort!
Paul Shakeshaft – Salon Owner @ YAZZ Hair Studio
Grateful is so simple, it saves on cost of processing charges, and tax contributions. Implementing solutions like this helps us retain great staff and stay ahead of the game. The dashboard shows me performance and feedback by salon. Most importantly, because the tip distribution is automatic, it saves me from the headache of dealing with tips.
Oliver – Owner @ Pizza Loco
The team love the fact that they can get instant access to their tips at the end of the shift, and that 100% of it goes directly to them. It’s a great way to reward the hardworking team collectively when providing great service for customers. It’s also taken the weight off my shoulders when it comes to distributing and managing tips.
Kieran – Owner & Manager @ Pudding Labs
Grateful is a great way for our customers to show their appreciation and a real good motivator for the hardworking team to earn more! Grateful makes the tipping process much simpler and smoother for the customer, and means that I don’t have to get involved in it.