Grateful launches with Dojo
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Tips collected by Dojo. Allocated and paid by Grateful.
One connected journey from the card machine to your team’s bank account. Fair, automated and fully compliant with the Employment (Allocation of Tips) Act 2023.
Grateful is now an integrated partner of Dojo, so hospitality venues can pair Dojo’s card machines with fair, compliant tip distribution from Grateful.
We’re delighted to announce that Grateful has officially launched with Dojo, one of the UK’s leading payment providers for hospitality. Dojo powers card payments for more than 150,000 businesses across the UK, from independent cafés to busy multi-site groups.
For operators, it means one less gap between taking a payment and paying your team. For the people behind the bar and on the floor, it means tips that are tracked, shared fairly and paid out properly.
Why we’ve partnered with Dojo
Most tips in UK hospitality are now paid by card. That makes the moment a guest taps their card the moment fair tipping starts, and it’s why the payment provider matters as much as the tronc behind it.
Since the Employment (Allocation of Tips) Act came into force, operators must have a written tipping policy, allocate tips fairly and keep records available to staff on request. Doing that well means card tips need to flow cleanly from the terminal into how they’re allocated and paid.
Dojo is built for busy hospitality floors, with fast, reliable card machines that teams already know and trust. Grateful takes it from there, handling tronc, compliance and payouts. Together, we close the loop.
How a tip travels
From the tap of a card to every member of the team, without a spreadsheet in sight.
Guest tips on Dojo
At the table or at the counter, on the Dojo terminal your team already uses.
Tip data flows in
Card tips import into Grateful alongside your EPOS, rota and payroll data.
Your tronc rules run
Tips are allocated fairly and automatically, with a full audit trail.
Paid and visible
Tips are paid through payroll, and every penny shows in the Grateful app.
What it means for you
For operators already using Dojo, adding Grateful means card tips no longer need to be pulled together by hand at the end of every week.
- Less admin: card tips taken on Dojo terminals import into Grateful automatically, so there’s no manual reconciling of spreadsheets.
- Fair, compliant distribution: tips are allocated by the rules you set, with a full audit trail that supports the Code of Practice on tipping.
- Tax-efficient tronc: a properly run tronc scheme protects your National Insurance savings. Try the Tronc Savings Calculator to see what you could save.
For teams, it means seeing exactly what they’ve earned in the Grateful app, getting paid on time, and knowing every tip has been shared fairly, including with the kitchen and back-of-house staff guests don’t always see.
What they said
Excited to see this partnership coming to fruition. Dojo has one of the most complete payment data sets in the industry, and being the first troncmaster to integrate allows Grateful to further improve the experience for our customers and provide unparalleled live tipping data for our mutual clients.
Matt ChestnuttCommercial Lead, GratefulAt Dojo we have many customers asking us if we integrate with any tipping platforms. We are very happy to partner with Grateful to be able to fulfil this requirement and bring cutting edge solutions to our customers.
Finn BridgerHead of Partner Development, DojoExclusive for Dojo customers
Already taking payments with Dojo? Here’s what you get.
Automatic import
Card tips taken on your Dojo terminals import into Grateful automatically, alongside your other gratuity sources.
No setup costs, no contracts
Tronc is priced per location or per recipient, so finance knows exactly what to budget.
STASH as standard
Our savings tool comes at no extra cost, so your team gets more from every tip they earn.
About Grateful
Grateful is a tronc and tipping platform built for UK hospitality. It helps operators collect, allocate and pay out tips fairly and compliantly, and gives teams rewards and savings tools through the Grateful app.
About Dojo
Dojo is a UK payments technology company providing card machines and payment services to more than 150,000 businesses, with a strong focus on hospitality.
Ready to connect Dojo and Grateful?
Setup is handled for you. Most operators are live within weeks, not months.
