Under the People Spotlight with Tim


In this episode, Tim chats with Mason Potter, Founder of Grateful, about their innovative approach to tipping and compliance in hospitality. Grateful offers a seamless, transparent system that supports businesses and teams, especially with new legislation ensuring fair tip distribution. Mason shares insights on how Grateful’s bespoke platform not only simplifies payroll and compliance but also boosts team morale by providing clear visibility of earnings. Discover how Grateful is making a real impact on the industry by helping operators adapt and thrive with smart tech solutions.
For a deeper dive into this conversation, read the full article on LinkedIn: https://www.linkedin.com/pulse/under-people-spotlight-tim-tech-on-toast-people-2ugoe/?trackingId=PpK3a%2F0pQgyB7b%2BBOAqgQw%3D%3D
Picture this: A bustling restaurant, satisfied customers leaving generous tips, and a team of hardworking staff eagerly awaiting their share. But behind […]
Tipping practices vary widely across cultures and individuals. While factors like service quality and personal income often play significant roles, social influences […]
The recent Autumn Budget brought big promises about supporting hospitality, but the reality for operators feels very different. Rising costs, higher wage commitments and the ongoing burden of VAT and business rates are creating a squeeze that’s becoming increasingly hard to absorb.